Bixby's Core Values
When you walk into the doors of the Bixby International offices, to the left you will see the conference room windows with the phrase etched around it, “Great People Building a Great Company”. To some, this may be a cliché or a familiar line that you feel like you’ve heard somewhere. However, after spending some time with the employees at Bixby you will realize, it is a way of life here. There is a daily collaborative effort from every member of this team from our extruders to the engineers, from shipping to sales, and everywhere in between. What has created this sense of comradery and desire to build a great company together is the focus on the Core Values. Oftentimes companies develop these values to ‘check a box’ or as a marketing tool to interest potential hires but that is unfortunately where the development of these values ends. At Bixby, the values of Honor, Ownership, Joy, Innovation, and Responsiveness are consistently upheld, shared, encouraged, and rewarded. Below is a brief breakdown of each of the values that have formed the cornerstone of Bixby International.
WE RESPECT AND SERVE OUR CUSTOMERS, EMPLOYEES, AND FRIENDS
The Bixby Team strives to illustrate honor in every aspect of our business through honesty, fairness, and integrity. This translates into each project that we take on and flows through from the start of our customers' journey with the Customer Service & Sales Teams all the way to the care our Manufacturing Team takes for each production run. Our customers can be assured that we will deliver timely, high-quality results that will meet and often exceed expectations.
WE FULLY EMBRACE OUR ROLES AND MAKE NO EXCUSES
The reason why there is a sense of pride in each project Bixby completes is that each employee invests so much of themselves into doing their job and doing it well. There is a strong sense of ownership and accountability for both positive and negative results and there is always perseverance to find solutions for our customers. Our Team has a responsibility for the quality of work that we produce and a common goal to resolve our client’s design, engineering, and manufacturing challenges.
WE WORK AS A TEAM TO FOSTER COMRADERY AND A POSITIVE ENVIRONMENT
Writer and speaker Shawn Anchor states, “Happiness inspires productivity”. One of the most important aspects of Bixby’s operations is the joy that our Team brings to each day and each project. The most successful work environments are those in which employees truly love and enjoy what they do. For this reason, we continually support and encourage one another on a daily basis.
WE TAKE RISKS AND INVEST IN NEW IDEAS BECAUSE WE LOVE SOLVING PROBLEMS
Through Bixby’s innovative approach to thermoplastic extrusion product development, we have successfully resolved a variety of custom application requirements in the last 140+ years. The company has continued to build and grow in order to provide our customers with novel solutions for their production needs across multiple industries. One of the things that sets Bixby apart from other manufacturers is our flexibility and innovation to use numerous in-house converting processes in order to create practical solutions for our clients.
WE NEVER WANT OUR CUSTOMERS WAITING ON US.
The business world today continues to move at a faster pace and our customers need a manufacturer that they can count on to move their projects forward. The entire Bixby Team, from Customer Service to Engineering to Shipping, strives to provide timely communication and results for each other and our clients. Bixby is happy to have the resources and the manufacturing flexibility to be able to take on expedited projects and produce high-quality products both quickly and efficiently.
Blog by Ashley Hurteau